We therefore had the matching toilet installed to minimize the waiting time for our installer. Install App Help Log out ... www.victoria plum.com. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . I did think i could fit it but the beams below the floor prevented me from fitting it. All in … They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. Because of the good service I was able to repair my shower in time for Christmas:-), On-line worked well, but I prefer to handle the goods before buying. Only the latest review will count in the company's TrustScore. Do you agree with VictoriaPlum.com’s star rating? Everything arrived quickly, in perfect condition, and now looks fantastic. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. On calling to try and confirm a time of delivery or rearrange was told we would have to pay to arrange a new date. What product guarantee do you offer? I used Victoria Plumb to supply all my bathroom equipment. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! Happy to recommend them and will use them whenever I need such services. Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Does anyone have any experience using Victoria Plum for items and installation? Once water overflows from the air vent, there is no air … It was absolutely impossible to speak to a human at Victoria Plum … Install App Help Log out ... www.victoria plum.com. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . | Read 46,161-46,180 Reviews out of 91,273 Still to be unpacked by the plumber but so far impressed by the service. All arrived well boxed and on time. VictoriaPlum.com has 5 stars! Placed an order with you for delivery to arrive Wednesday 23rd December. Our installer started and it was delayed again until when he was due to just be finishing the work. Recommended extras ti complete the job. It was the first and last time I will use them. Id never ever buy from them again. Id never ever buy from them again. Saved a huge amount against other suppliers prices. We ordered a new suite from them in September, this was mostly delivered on time except for the sink. Check all connections for leaks. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. We were emailed again with a date - which was inconvenient. Install App For companies ... Visit this website www.victoria plum.com. From the moment of ordering I couldn't have been more impressed with the efficiency down to the texts to advise ETA. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. While most of my items were ok, I … Service and Website. I am yet to receive the items so cannot review … It was the first and last time I will use them. Contact Victoria Plumb customer service. I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Arrive after text the night before with timed 3 hour slot. Includes accurate dimensions. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. Pity the customer service staff do not offer the same high standard. Do you agree with VictoriaPlum.com’s star rating? Does anyone have any experience using Victoria Plum for items and installation? There's nothing Victorian about Vic Plumb! Great!! My husband seems pleased with the quality and price. Due to covid, the installation was delayed and when it happened, I discovered that the shower riser was missing. This review is about Victoria Plum customer service. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … See all articles Purchases Do you offer finance? Do you agree with VictoriaPlum.com’s star rating? Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. Took moments to do. 3. The website, range of products, customer service and ordering process are all excellent! Excellent pictures. If you have to query something then best of luck. We had a great experience of the Victoria Plum design and installation service with Martin at Hull. How do I review your products? We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. After finally getting through the guy hung up on me as i queried having to pay to return an item for … NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. Victoria Plumb Overview. So you take a chance, if it all goes ok then you get what you pay for. awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. We would like to show you a description here but the site won’t allow us. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. We ordered a shower enclosure and back to wall toilet with basin. Would not use again. www.victoria plum.com. He guided us through the process and made it easy and enjoyable, as well as making suggestions we … No big deal, I thought, till I tried to report it and get it all sorted. Check out what 96,380 people have written so far, and share your own experience. Their customer service is appalling. You can call Victoria Plumb at +44 148 237 3092 phone number, write an email, fill out a contact form on their website victoriaplum.com, or write a letter to Victoria Plum… Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … Excellent! They gave a new delivery date of a month later. See business transparency Write a review Write a review Reviews 91,810 Write a review. I have ordered various items for my new bathroom suite. 2. I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. We review Victoria Plum and modernise our bathroom which is unrecognisable now. Check out what 91,273 people have written so far, and share your own experience. So far so good. They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. You … Delivery men helpful and polite. THERE IS A £50 return fee. Not helpful. Helpful Customer Service staff, able to answer my queries. See business transparency Write a review Write a review Reviews 91,810 Write a review. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. www.victoria plum.com. … Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. Bought a new bathroom from Victoria Plumb. Not good - but furniture is great. | Read 89,501-89,520 Reviews out of 98,690 Victoria Plumb is quite simply: Brilliant - service, products, communication. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' How can I pay? Excellent service. | Read 13,521-13,540 Reviews out of 93,911 Do you sell spares? So you take a chance, if it all goes ok then you get what you pay … Write a review. Order arrived with important items missing. You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … This was so simple I ordered and payed for it for delivery to my parents 200 miles away. Do you agree with VictoriaPlum.com’s star rating? Towel Rail Installation review instructions before installation . All purchased in Summer half price sale. The worst customer service I have ever experienced! See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… Disgusting service. I am delighted to be recommending you all the time. I did think i could fit it but the beams below the floor prevented me from fitting it. All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. | Read 91,761-91,780 Reviews out of 99,006 Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Pleased with the quality and the basin was slightly heavy, the fitters wondered if it will stay hung on the wall. Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Growing a Victoria plum tree is therefore a good way to gain first-hand experience of silverleaf. Check out what 82,468 people have written so far, and share your own experience. installation. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. Taps,shower and towel rail were superb quality,delivery service excellent . many thanks. Victoria Plumb Reviews 1.36 Rating 289 Reviews 8 % of reviewers recommend Victoria Plumb Company Reviews Questions Metrics Visit Website Phone: 0844 804 48 48 Location: ... Placed order on November 24th promised delivery date December 2nd booked installation … I am yet to receive the items so cannot review these as … A variety of time slots. Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. Excellent service, good prices and decent quality goods. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. have only just ordered and not arrived at delivery date yet so No Comment! See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review. https://www.hpmmag.com/news/victoria-plum-launches-installation-service Write a review. Prepare installation location for the AC/DC power supply. Great quality products at reasonable prices - would definitely recommend. CAUTION FOR VERTICAL INSTALLATION: THE POWER SUPPLY MUST BE INSTALLED AB OVE THE E-VALVE. Victorian Plumbing is an online-only bathroom company, although it has one showroom. See all articles Returns … In the lead-up to this new date we contacted them three times to confirm they would deliver on it. Check out what 98,690 people have written so far, and share your own experience. Excellent service. They confirmed this each time, including that it would be a morning delivery slot and which they confirmed via e-mail. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . This was delayed again by a month. | Read 88,841-88,860 Reviews out of 96,380 Victoria Plumb Overview. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. 1. Do you agree with VictoriaPlum.com’s star rating? © 2020 Trustpilot, Inc. All rights reserved. Especially like how easy it is to find dimensions. How can I place an order? On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. Victoria plum website is a joy to explore and use. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. Will use again. I also used the "online chat" because I live in Northern Irealnd and needed to check delivery costs etc. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. Victoria plum website is, easy to use. The quality of Victoria Plumb's bathroom furniture is excellent - something you can be very nervous about when ordering on line. I used Victoria Plumb to supply all my bathroom equipment. Prepare the installation location for the e-Valve. 7 reviews for VictoriaPlum.com, 3.9 stars: 'Shocking, rude, useless. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. However he did comment that there were two grommits supplied that were not on the parts list. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. Prepare installation location for controllers. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Took two weeks for a toilet to arrive, guess what, it … Get yourself to your local plumbers merchant with … Check out what 99,006 people have written so far, and share your own experience. Easy to use web site. Terrible customer service. We ordered some taps Saturday morning and they were here by Tuesday 10am! Overall, good service, we are pleased. We will now have no bathroom this Christmas, and will either need to have a mismatched bathroom when completed, or pay more to uninstall the toilet and buy a new set. Overall, a faultless service! © 2020 Trustpilot, Inc. All rights reserved. Impressive. Install App For companies ... Visit this website www.victoria plum.com. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … Not in lockdown times. After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. They quibble. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … Their customer service is appalling. Our small and outdated bathroom was in much need of renovation. Contacted their customer services and they offered a replacement there … Daniel, who was the chat representative, was very helpful and … Check out what 93,911 people have written so far, and share your own experience. Ordering bathroom material was so easy. Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. | Read 11,101-11,120 Reviews out of 82,468 Highly recommend. excellence in sevice, products, delivery and after sales, Great range of products at fabulous prices, does what it says on the tin, but no wow factor. 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