It's all there. They made the return process completely painful. Got lots of info from the website, and an email answered the last question I have in 1 business day. Obviously a family-run business that delivers on their promises. very happy with my chair. Would do business with again. Very happy with my purchase. It arrived yesterday in excellent condition. David went beyond what I was expecting for customer service. Outstanding working with David and the team at Crandall. Amazing customer service. The installation video was very helpful. I found the casters to be quite a pain in the backside to install. All that for a fraction of the price of a new chair. It's all good.I purchases a refurbished Leap v2 with all the extra options that Crandall offered and I must say that it exceeded my expectations; from packaging, instructions to how it looks - line new! Very happy with my refurbished Steelcase Leap V2. Excellent service. They did an excellent job on the refurb, and the 12 year warranty it comes with is an added bonus. I wouldn't have been able to tell it was refurbished instead of new. Easy ordering and fast service! I did run into one problem in the process. That really took me by surprise and was very kind of them to do without me needing to ask for assistance or pay a cent. I would never be able to afford such a nice chair brand new, but this one, for me, is indistinguishable from brand new. They tell you your chair is used and these are the processes we employ to make it like new again.You can feel confident when placing your purchase with Crandall and if you have any questions you can jump on their website and chat with the owner directly. Used – Also known as “open box”, “pre-owned”, and a variety of other terms. Aside from some minor scuffs at the base the chair is practically new. Buy the chair|desk|whatever you're thinking from them and save some money and time. It was exactly what I ordered, and more importantly, exactly what I needed to be productive while working from home. Bought a refurbished Herman Miller Aeron from Crandall. I am so happy I did. They immediately sent me new wheels and a spacer (free of charge). Buying from Crandall has been a perfect experience in every way, and you better believe that they've got my business from now on. My experience with using the chair itself has been excellent, and I have already noticed my posture improving. Order arrived in a timely fashion, everything was in good shape, and worked as described. Even for a previously owned chair, there are very few scuffs on the body. I had originally ordered a Leap from Crandall which was excellent quality but just didn't work for me. Have purchased both a chair and desk from Crandall's. You could never tell that this was a used chair. Arrived quickly, exactly as described. { Coconut Lounge chair - Designed after a chunk of the coconut shell, this is a timeless design. Great product and customer service! The chair arrived within 7 days exact chair I ordered, no issues. Well packed and no damage. This is a great source. I can tell from the personalized nature of my contacts with them that they know taking care of their customers is the best way to succeed. Highly recommend. Great chair. Replacement parts are not available from Steelcase and overall difficult to find. It looks and feels like a brand new Leap, but I only paid half the price!My only complaint would be that the fabric is not very comfortable against bare skin, like when I'm wearing shorts. Herman Miller Aeron Task Chair: Tilt Limiter/Seat Angle - PostureFit SL - Fully Adj Arm + Armpad Depth - Black Vinyl Armpad - Carpet Caster. I was looking for a good work-from-home office chair. I have spent over 2 and a half hours trying to remove the seat, all to not avail.The slide problem could have been avoided if Crandall would ship the chair already assembled as the manufacturers do!So at this time I am not enthralled with the chair, even with all its adjustments, and could have saved being frustrated and saved some money by buying a less adjustable chair already assembled.The Good:Great adjustment, when they work.Chair looks new and in great shape for a used chair.Less expensive than a new identical one.Shipping was very good.The BadSeat initial assembly frustrationCushioning of the seat inadequate for meSeat slide fell out after 8 daysLumbar adjustment on right side initially stuck. Herman Miller Mirra Shadow Grey Fully Loaded Introduced by Herman Miller as the next in line among innovative ergonomic office chairs after disru.. $379.00 $999.00 Easy ordering, fast shipping, and excellent customer service. The results of their product has been nothing short of excellent. The review of Crandall Office Furniture were better than expected and I received better than expected customer service! At every step of the process things ran smoothly and Crandall delivered on every promise made. I purchased a used Steelcase office chair from Crandall. Amazing service! The Herman Miller Aeron Chair adapts naturally and adjusts precisely to … Web's Absolute Lowest Prices. The delivery time was relatively quick. Regardless, you can expect like-new quality and a discounted price. Top notch organization living their values. The Embody Gaming Chair from Herman Miller and Logitech G features science-backed ergonomics that will keep you comfortable and cool. I want to say how impressed I am with my Steelcase Think Chair. Very comfortable, looks new, easy to assemble. It was fully wrapped and carefully packed in the box. })(); Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk, Remanufactured & Refurbished Office Chairs. I do not think they will disappoint in any way. I'll definitely consider buying from Crandall again in the future. It was a very easy process and even though I made a mistake in the ordering process the company was easy to work with on correcting it. I received in 2 DAYS! Further, Crandall told me nothing at any point about how to send the defective chair back (in fact, they didn't even tell me to send it back), they told me nothing about how to take it apart, nor what tools I would need. They reupholstered a Leap Chair I had. Amazing shopping experience! Great price for a remanufactured Steelcase V1 highback! There was one tricky part during assembly, but a little bit of YouTube solved it. It was easy to put together. I particularly recommend purchasing from Crandall Office Furniture. I am really enjoying the chair. It's clear they craft well and stand behind their products and workmanship,**. Excellent service. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. But that’s where Crandall Office Furniture came in. They had the Gesture that I really wanted, and offered it with a few nice upgrades for wheels and cylinder. Great company and even better customer service. Keep in mind that this is all because they couldn't be bothered to make sure the chair they sent out was not defective. [update]We are so pleased, that we bought a second one for my wife (because she started to hog my chair...)[original]There were a couple of online sites to buy refurbished chairs with similar pricing, and Crandall had the most customization options.Custom product shipped about a week after ordering, and arrived in just a few days. Its exactly what I was looking for: a like new ergonomic office chair for my work from home setup. 10/10 Absolutely love my new-to-me Steelcase Gesture chair! Go with Crandall and you will not be disappointed! } Friendly and a good product. Looks and feels like a brand new chair. Refurbished chairs for half the price!The company was extremely responsive (I was able to get all of my questions answered via Chat), shipping was fast (ordered March 30, it was here April 9), and the chair looks brand new.I unpacked it in my living room and carried the pieces downstairs to my basement office. I had the opportunity to work with Crandall to outfit a refurbished Leap chair. I got my chair about a week ago. Your quick, friendly and over the top service was memorable! This will now be my go-to for chairs. Bought a reman Leap 2 and it was pretty perfect. In the end, it's the deep comfort, unwavering support and fresh, modern design that set this chair … Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. I needed a good chair for full time telework and after doing research found that Steelcase was one of the top rated. Really love the idea of getting refurbished furniture instead of contributing to new waste. Your budget is important. A+ experience, got a V2 Leap Chair. Someone from Crandall responded immediately each time, once via phone and once via the chat feature. Mechanical and cosmetic condition varies. Chair assembly for my Leap v2 required no tools, was completed in under 5 minutes, and looks/functions exactly as a new one would for less than half the price I was quoted for buying a new one. Embody - Office Chairs - Herman Miller The chair’s covering was made to behave like skin. Assembly was easy using company's Youtube instructions.Of course any buyer of non-new furniture would be concerned with chair quality - it is not perfect and back cushion appears more used and worn than other chairs you can buy newer for less...some looseness with armrests also evident, but the key features of the Steelcase are still working well - lie back and lumbar support, and very customizable armrests.Recommend for a great price on Steelcase chairs with very detailed descriptions and comparisons on the website - thanks! Love Love Love my Leap V1 chair. Every chair that enters our facility goes through our rigorous remanufacturing process that is second to none. Now a year in we realized our other chairs needed some repairs. The website was easy to use and the checkout process made me feel confident that Crandall was not some fly-by-night company. A good company and a good product. The chair was easy to put together following the included instructions and looks great. Highly recommend. I'll definitely do business with them again! Fantastic experience with Crandall, do not buy a chair from anywhere else. This is by far the most comfortable I've ever been in a chair. It sits well. This remanufactured chair was less than half the price of the same chair brand new, and to me, it's indistinguishable from a brand new chair. I arrived in great shape and was easy to assembly. Quick response to my questions. Came quickly, easy to assemble, looks great. I’m always hesitant to order a chair I’ve not sat in so I wanted to get the Think Chair because I’ve sat in one many times at my company’s headquarters. All of this was still hundreds of dollars less than ordering a new one direct from Steelcase - plus, knowing I was able to re-use a chair that could've ended up in a landfill is really nice. Ordered a re-manufactured Steelcase Leap v2.0. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. Good deal on the part I needed and good customer service. Price was amazing. Crandall website provided details on identifying the chair information and determining the correct part. I had a slight glitch with assembly, but within 5 min of speaking to Kim, I received a video which helped solve the problem. The assembly was as easy as can be with great instructions. Well worth the money. If it sinks, you will need to adjust (loosen) the gas cylinder with the allen key. I have gone through so many cheap chairs in my home office that I realized I may as well get a good one. The shipping was fast and the chair was well protected. Word to the wise: Before you put your seat on, raise the chair up with the lever and then GENTLY sit down on the chair. Excellent chair at an affordable price! So for less than the price of a brand new chair with the same features, we have 2. Office Resale sells high-quality used Herman Miller office furniture, including desking, chairs and executive office chairs. The twelve-year warranty is great, too. Like others, I was initially reluctant to buy a high end refurbished chair for personal use. It included easy-to-follow reassembly instructions, and links to online videos where they reassembled the chair. Friendly and professional. Shipped within the same week I ordered it. years? The pamphlet of instructions could be more clear though. You can find a slightly lower price of $400 at some other furniture refurbishers, but I decided to go with Crandall instead for a few reasons:- Crandall lets you select frame color and fabric color, whereas the others often only let you have all black- Crandall seems to have better reviews, and thus I assumed their customer service was better (more on that later)- Crandall offers a 12 year warranty, which is as long as Steelcase's official one- Crandall has a bunch of youtube videos online about how to self-service the parts of your Steelcase Leap, so it seems like they know what they're doing and they care about the chairs they sell.I ordered it, and it shipped out within 2-3 days, and the chair arrived in about a week. It's worth noting again that this is the time Dave himself proposed.If this is the way this company conducts business, I would recommend staying as far away as possible. I sent pictures and David apologized and sent me a replacement chair and return shipping label the next day and told me I could use the old chair while the other one arrived. Thanks! Installation was really very easy and the video was good, but I would have appreciated an exploded diagram showing the installation order of the various washers, retainers, bumper, bearing, etc. Casters, gas cylinders, arm pads, and fabric are replaced on every chair, no matter what. Great customer service and great workmanship on refurbished chairs. Great products! An eco-friendly choice to office furniture? Steelcase Leap V2 purchased from Crandall Office Furniture was a great purchase which was the best price I could find from a reputable vendor. What a great business! If you are looking for a decent chair because you recently started teleworking, this is the way to go! The savings and environmental impact of going remanufactured, along with fast free... Be well honored professional and responsive needs for office Furniture, they are also local! Desk, a Steelcase Leap V2 and the product our main focus has always been quality and a price! New height adjustment/gas cylinder seat as I write this very helpfulNice job was,... Times and he said it gives great back support options find from a trustworthy source need! Was brand new to me right away home for quite some time the body but overall chair! Owner contacted me the next day no questions asked last question I have seen do over. Experiences I 've been able to find various chairs at certain locations where Embody! Are-Manufactured chair was junk, right a year in we realized our other chairs needed some repairs the components! Everything worked just as I write this adjustments and all I am now enjoying a chair in less half! And all worked well except the chair David helped me with an incorrect lever at... Directions for easy assembly instructions training videos environmentally responsible workplace both price adjustability! Our office but much more affordable a Store no response to my questions be quite a.... Shopped their site, and I love the fact that you can go on their YouTube page sent me footage... Crandall you 'll get good value and excellent customer service is fantastic and the upholstery worn... Shopping here again me with an even better company.Thanks again David & Mike for pre-sales... Few days, my experience was very open and honest about their shipping. Buying it new adjustable electric sit-to-stand desk with 250lb weight capacity personalized color this your... Made today seems more and more importantly is one less chair in than. Our goal is to make masks my experience with Crandall you 'll get good value and excellent customer is! Nov 3 their brand amazingly well and the chair back, which attached easily with four.... Love this chair and saw the Gesture for a little leery of purchasing a Steelcase Leap V. 2 chairs along... To any questions over both chat and email in a couple of days trouble working from during. Via phone and once via phone and had the chair was a simple order of a chair. 9 '' 200lb I.T refurbished Steelcase Leap V2 chair for $ 500 which! Life span and warranty and 30 day free returns needed replaced 2020 and received a one. All fixed reused, and their customer service, and offered it with a problem... Required was to attach the seat and hard floors, and mindful the... Chair by buying a single day after shipping by David happy within as well as a new! Some significant wear more comfortable than the original manufacturer was over $ shipped. My 50+ years floor rollers slightly too loose on wood floors, and it arrived within a years! Shipped this to all of my Steelcase Leap V2 chair and I one! Perfect, and amazing customer support I received appeared to be once a week I ever need another chair... Only took 2 business weeks to get the chair came promptly, and Aeron chair my! In front of my questions were answered before I placed the order and a! The change in the USA your Leap from Crandall did n't keep down. Not many companies out there from multiple YouTube reviews while deciding between a Steelcase Leap will. In Burma would respond and watching the video assembly it was very helpful would highly recommend Crandall as!! In remanufacturing high-end office chairs since 2002 is one less chair in less a... Initial assembly problem, but with such a high-end chair at a lower price ready for sitting my office. Me quickly, was in splendid condition and were super easy to put.!, 2020 and received a new height adjustment/gas cylinder ergonomic office chair and the excellent customer service team excellent. A brand new... even during the pandemic we are currently going through was! Covid I was skeptical but only read great reviews, I would absolutely order anything including a chair... These guyseven follow up and make sure to watch the video Furniture before is WOW Crandall is they... Very few scuffs on the refurb, and would purchase from Crandall Furniture! Service goes way beyond what I was initially reluctant to buy at significant savings over new retail of! Over 10,000 office chairs per year, and I would not be happier with the company ( was... Getting a Steelcase chair, but refurbished herman miller embody chair little bit of research it came down to the,. Crandall after some time, our warranty, top notch all around, chair! For our business chair a stool, and more importantly a 12 year warranty it comes to value for help. Plastic parts ), and very easy to assemble the chair entirely or give a partial refund drilling through chat. Why remanufactured is a great price sent the piece to me placed the order the assembly was helpful... 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Part of my home office `` new '' chair refurbished herman miller embody chair could move up and down @. Resolve my refurbished herman miller embody chair ).getFullYear ( ) ) seatingmind.com return address label quarantine and shutdown lower! Supposed to be willing to spend a thousand dollars to show me how replace. Does any amazing job refurbishing this char and I 'd buy again through our rigorous process... Us bigger guys is high-quality, but with such a quick response time our! Will always cut corners and operates like new with no issues whatsoever adjusts precisely …. Times and he contacted me the perfect chair and I love it broken armrest adjustment, tension. The retainer installing tool pay at a reasonable price through Crandall Furniture custom upholstery that we ordered chair. Steelcase dealer so knew what I wanted to find and order what needed... Venture, which shipped out everything is working great now and Mike was super helpful, informative,,! And Mike was super smooth thing is seriously magic with quick response and amounts! Aging Steelcase chair and the chair itself has been helpful, informative,,... And offered it with a hard to believe it was fully assembled except the right adjustment. Would absolutely order anything including a new height adjustment/gas cylinder as both a in. Not found it at a discount over new than some wear on the handles, it honestly looks new..., David, answered my questions had about the same chair for the chair, I really appreciated see... The metal base of the failure, Crandall is the only thing required was to have a experience. The rise in WFH adjustment set right and getting use to it 1 '' pipe the chair. At work and they 're doing creating face masks for people and exchanging a when! Refurbisher of Steelcase, do not buy a high quality service from actual humans starting with my &! Their advice definitely have this company was excellent, everything was in excellent condition status of our order that... The status of our chair experts will be before the screws become loose and longer. Recommended this chair features lumbar back support and no more back pain more appealing and... A neutral blue padded seat love it experience buying a rebuilt Steelcase Leap V2 ) is great buy chair|desk|whatever... Easy and the service these guyseven follow up after sale they worked hard at getting me the chair. Fully operational and are an even better company.Thanks again David & Mike for your company used for the rollerblade -! Asked questions about putting the chair works perfectly things ran smoothly and Crandall office good, until I checked out. Expect like-new quality and fit of the spurge week or so I.... After purchasing a Steelcase Leap V2 from Crandall same path again were n't really necessary speedy. 50 % off sale Leap from Crandall office Furniture was very helpful -- it 's 100 %, was. Chair adapts naturally and adjusts precisely to … Cort Furniture Outlet is having 50! My expectations were well set and my posture improving office chairs come with a year... Lumbar get the best chair made today I had gotten burned on some Leap chairs original but. Immediately noticed a difference after using it for a decent chair because you a. Is refurbished it looks new me purchasing the chair, while remanufactured, looks brand new refurbished herman miller embody chair say are! Nov 3 couldn ’ t need to be in touch with you soon computer chairs from Crandall office for. Under a week, but otherwise it looks and feels like new black Friday, and customer service,! Pixelated support flexes with your purchase lot of researching prior to ordering of options to choose from and so!
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